Grogey Web Technologies

Frequently Asked Questions (FAQs)

Everything you need to know before getting started.

Email Hosting

Category: Email Hosting

Yes, we create your email accounts and provide simple setup instructions for phones and desktop email applications.

Category: Email Hosting

Most of the time this can be done. There are other instances where it can’t be done. We would need to investigate your individual circumstances.

General Questions

Yes, once paid in full, you own the website files and content.

Yes, we will carry out domain name searches and register your domain for you if you don’t have one yet.

This really depends on the scope of the project. Most of the time a brochure website takes between 2 – 4 weeks and an eCommerce site will take slightly longer, up to 4-8 weeks.

We need your business details, branding assets like logo’s (if you have them), colour palettes and a tone. If you don’t have branding yet, we can help you create it at an additional cost.

Pricing & Payments

Yes. Hosting, maintenance, and support are billed monthly. You always know what you are paying for.

Yes, 50% upfront to secure your build slot. The remaining 50% is due at the time of launching the site to go live.

This depends on the scope of the project. A simple brochure website is less than an eCommerce site. Whatever the type of site you require, it’s probably less expensive than you thought.

Security

Category: Security

Yes, all sites are backed up daily.

Support & Hosting

Yes, you are not locked in, but there is a minimum of 3 months hosting costs required before moving.

Yes, all websites are updated on a regular basis, depending on your chosen support package.

Yes. All sites and email accounts are hosted on secure, managed servers with regular backups and monitoring.

We monitor uptime. In the unlikely event that there is an issue, we handle it all in-house. You do not need to contact multiple providers.

Website Features

Category: Website Features

Yes, you will have access and basic training if required.

Category: Website Features

Yes, we can refresh the design, improve speed, or rebuild it properly if needed.

Category: Website Features

Speed is a priority. Clean builds, proper hosting and optimisation ensure strong performance.

Category: Website Features

Yes, your site will be structured correctly, fast and indexed properly. Advanced SEO campaigns are a separate service.

Category: Website Features

Yes, every build is mobile responsive and is designed with a mobile-first philosophy.

Hassle free from start to finish. Let's build your perfect website.

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